The Health Engagement Hub

GoMo Health & Broadridge Bring You The Health Engagement Hub.

Simple, Personalized, and Highly Scalable Solutions for the Entire Healthcare Journey.

The Health Engagement Hub combines GoMo Health BehavioralRx®, an evidence-based science of behavioral engagement that leverages proven cognitive and psychological techniques to address physical, behavioral, and social challenges, with Broadridge’s omni-channel communications and content management engagement platform to maximize each member and patient touchpoint across the continuum of care.

The Health Engagement Hub is an enterprise solution designed to deliver personalized content to help drive positive, healthy behaviors and stimulate action thereby reducing costs and improving HEDIS and STAR quality measures. Using the hub, Medicaid/Medicare health plans have seen significant, consistent reduction in avoidable ED and hospital (re)admits, improvement in medication, treatment, and appointment adherence, decrease in preterm births and improved post-partum outcomes including outlook and depression.

The Health Engagement Hub
The Benefits of The Health Engagement Hub

  • Reach members and patients across multiple channels through seamless SSO and API integrations: print on demand (POD), digital, email, SMS and emerging channels, such as microsites and personal cloud services

  • Engage customers with personalized content using a centralized library and self-service tools, including marketing, sales and education materials (e.g., welcome kits, care management materials and brochures)

  • Make it easy for members and patients to take action with care management navigation tools that provide personalized, relevant information for each user

  • Aggregate data and gain insights to form a holistic view based on member and patient actions and behaviors with real-time feedback via assessments, surveys or direct response questions, helping to prove ROI and drive engagement decisions

  • Manage collateral and meet brand and regulatory guidelines through a centralized content management and UI ordering portal

  • Help meet data privacy, security, and regulatory requirements: Broadridge is Health Insurance Portability and Accountability Act (HIPAA) compliant and HITRUST CSF certified